Online Event

Online or ‘virtual’ events make it easier for you to meet, communicate, learn, and connect; even when you’re unable to come together physically. You are able to join in with others from right around the world – it’s likely that you’ll engage with a whole new global audience of industry colleagues.

Online conferences give you the chance to participate in professional development and education ‘remotely’, share research and knowledge, gain value for your membership, and engage with industry providers in a new, innovative and convenient environment.

As an added bonus – there are no travel and accommodation expenses when meeting remotely, meaning the carbon footprint is reduced!

Please click play on the video below to view an introduction to the system, through which, you will participate in the conference.

You will be given a unique log-in to access the conference online, so you can enjoy presentations and networking from the comfort of your office or home.

Online or ‘virtual’ events can feature a range of presentation session formats and networking options. Most will include keynote presentations, award presentations, breakout sessions, express oral presentations, and workshops. Typically there will also be live moderated ‘question and answer’ sessions (Q&A).

Some conference sessions will be live where you need to be sitting viewing at the time it’s being presented. Other content may be pre-recorded and able to be viewed ‘on-demand’ – this enables you to view the presentations at your leisure over a prescribed period of time. Most conferences will feature a combination of these options.

Time will be allocated for networking online with other delegates and to explore the exhibition and engage directly with industry suppliers.

No, there will be a fee to gain access to participate in the online conference.

Although many of the costs of a face to face meeting are no longer applicable, new costs are being incurred for the resources required to run a streamlined and professional online event.

Yes, you can! When you commence a sponsor or exhibitor meeting, you will be asked if you wish to enable/turn off the recording function. If both parties give consent for the meeting to be recorded you will be permitted to ‘enable recording’ and can also download your conversation afterwards.

  • Removal of the significant barrier of travel and accommodation expenses.
  • Allowing event participants to participate remotely will reduce the carbon footprint, helping the environment.
  • Pre-recorded content allows attendees to visit the event while not being absent at home or work.
  • Access to online materials post the event. For example recorded sessions will enhance the exchange of knowledge and author & audience contact, during and after the conference.

Registration

A registration link will be sent to you by email one (1) week prior to the event. Please check your junk folder if you do not receive the access email.

If you do not receive the email, please contact mail@conferencedesign.com.au to have it re-sent to you.

Your level of access to the online conference will be determined by your registration type. Most registrations will include the following:

  • Live &/or pre-recorded keynote presentations and concurrent sessions – including live Question & Answer (Q&A) where you can type or ask your questions and have them addressed during the session.
  • Access to watch pre-recorded sessions and ePoster presentations, at your leisure for a period of time.
  • Participate in live interactive networking functions.
  • Visit the virtual exhibition to meet and chat with industry suppliers.
  • Pre-arranged meetings with delegates, presenters & exhibitors through the Meeting Hub.
  • Access to a suite of features and tools such as: live Q&A, event notes, contact exchange and downloadable content.

No. All payments need to be received to Conference Design before the online portal link will be sent to you. Full payment of your registration fee is due within 14 days of submitting your registration for the event.

Please refer to the conference website for key milestones and deadlines, or contact us at Conference Design if you have more questions – mail@conferencedesign.com.au

Presenting at the Event

Presenters will be sent additional information in the lead up to the event, as the specifics of presentations will be determined by the presentation type, whether the session is pre-recorded or live-streamed, and several other factors. Please contact the Conference Design team at mail@conferencedesign.com.au with any presentation questions.

Please click play on the video below to view an overview of the software being used for your presentation.

Please click play on the video below to view an overview of the software being used for your presentation.

Please click play on the video below to view an overview of the software being used for your presentation.

If you have submitted an abstract and wish to withdraw your submission, please contact mail@conferencedesign.com.au immediately.

For further information and some presenter tips and tricks CLICK HERE

Program

During sessions, there is a Question & Answer (Q&A) function where you are able to ask presenters questions by typing in the text field.

At the end of each concurrent session stream, there will be a Q&A session for all presenters.

Questions sent throughout the session will be moderated by the session chairperson. Only the session chair and presenters will be able to speak or be seen.

Following the sessions, you will have the option to contact the presenter/s through the ‘Meeting Hub’ – which is like an online meeting room – with further questions.

Please refer to the conference website for the conference days and times.

The committee considers all Australasian time zones and those of other regions where delegates will be based when creating the program. To check your timezone please click here.

Every online conference program will vary – some will feature a combination of pre-recorded and live presentations, others may include pre-recorded content only.

Please get in touch if you would like to know more about this element of your conference – mail@conferencedesign.com.au

Yes, most online conferences will feature an ePoster gallery. You will be able to connect with the ePoster presenters via the Meeting Hub during the event.

Networking functions will be featured as part of most online events and these are conducted in ‘real-time’ for conversation, brainstorming and networking.

Software

Zoom makes privacy and security a top priority for all its users. Please click the link here to read more about Zoom privacy and security.

 

You will not need to download specific software to participate in the event. You will be provided with a web-link prior to the commencement of the event to our online conference system called OnAIR.

OnAIR:

  • Works most effectively when using the Google Chrome internet browser.
  • Integrates with Zoom which is fully embedded in a personal and secured environment.
  • Provides full online support before and during the event for attendees, speakers, session chairs and exhibitors.

At online or ‘virtual’ exhibitions, delegates can engage one-on-one with exhibitors. Exhibitor information, downloadable brochures, exhibition opening times, engagement in ‘instant meetings’ with exhibitors are just some of the features available to all delegates via the online platform.

Through the ‘contact exchange’ feature, exhibitors have access to a ‘Lead Generator’ which allows exhibitors to capture specific information from delegates (who have given consent), for follow-up communication post-event.

The Meeting Hub is a feature of the online system which allows you to engage in real-time discussions with other attendees and exchange contact details.

Users can communicate via direct message, live chat, video call, arrange set meetings, and export the contacts they have gathered, at any point throughout the event. When using Meeting Hub delegates search for attendees, request meetings, and once accepted, engage in video conversations.

Sponsor and exhibitor representatives are also permitted to access the meeting hub.

Technical Support

The OnAir platform works best on Chrome. It is recommended for optimal use of the platform to access the OnAIR portal on a PC and in Google Chrome.

Click the below image to install Chrome.

This will refresh the portal data and can fix many issues such as:

  • Profile picture not updating
  • Sessions not working or showing an incorrect video
  • Changes made to the timeline that aren’t displaying for the attendee
  • Audio/video issues.

This is generally one of the first steps you should follow if you are experiencing technical difficulties.

Click the below image to enlarge.

Open the page inspector in your browser.

This can be done by:

  • Right-clicking on the page and selecting inspect
  • Pressing F12
  • Pressing Ctrl + Shift + I

A window will open in your browser.

Right-click on the refresh button, found to the left of the URL bar, and select Empty Cache and Hard Reload.

Click the below image to enlarge.

To check these settings have been allowed:

  • Right-click on the padlock icon in the URL bar.
  • Make sure the Microphone and Camera are both set to allow.
  • Changing these will block your browser from using these devices.
  • Clicking on Site Permissions bring you to the full Site Permissions page for the Chrome browser.

Click the below images to enlarge.

Click on the lock icon in the URL bar and then click cookies.

Then in the blocked section allow cookies relating to the OnAIR portal to allow the session to run.

Click the below images to enlarge.

To check this:

  • Right click on the speaker icon (lower right corner).
  • Select open volume mixer.

If there is a dropdown arrow on the device option, it means their computer is using multiple audio devices and the sound might be going through a different device.

 

 

 

 

To disable the other devices right click on the speaker icon again and select open sound settings. In the sound settings select manage sound devices.

Select any device not in use and disable them. Then, close the portal and then re-open it.

Click images to enlarge.

Click images to enlarge.

To check what extensions are currently running in Google Chrome:

  • Select the icon in the top right that looks like three vertical dots.
  • Select More Tools.
  • Select Extensions.

 

 

 

 

 

 

 

In this window, you can check which apps and extensions are currently running in an attendee’s browser.
Certain apps and extensions can block the OnAIR portal and cause issues with video/audio/connecting to sessions (such as ad blockers, pop up blockers, etc.).
Extensions and apps can be turned off by selecting the blue slider icon in the bottom right corner of each app/extension.

 

 

 

 

What if I have a question that was not answered here?

If you have other questions that have not been answered, please contact mail@conferencedesign.com.au and one of our team members will be happy to assist you.